Shipping policy
Fulfillment & Delivery
- Direct-from-supplier shipping: All products are shipped directly from our supplier network to your address, reducing handling and accelerating delivery ( Door to Door Delivery).
- Delivery timelines: Most orders are processed within 1–3 business days and delivered within 5–10 business days. Oversized or custom items may require additional time.
- Tracking: Once your order ships, you’ll receive a tracking number via email to monitor its progress.
SMALLER ITMES
Smaller items will be shipped via UPS/FED EX/USPS and adheres to their weight restriction policy . Please ensure you follow shipping progress. These shippers will take pictures after the delivery is left at your doorstep if no answer at the home/business.
Shipping Areas
We currently ship to the 48 contiguous United States. We do not ship to Alaska, Hawaii, or international destinations at this time.
Big & Bulky Items
- Door to Door: Large items such as furniture or fitness equipment are typically delivered door to door. White-glove or in-home setup may be available for select products — please check individual listings.
- Freight coordination: Some oversized items may ship via freight carriers. Manufacturer/Shipper will coordinate delivery windows and provide carrier contact info when applicable.
- It is the purchaser's responsibility to coordinate delivery times and locations with Manufacturer/Shipper. They will call/email to set up an appointment, so please respond to them.
Damages & Claims
- Please inspect your delivery upon arrival. If your item arrives damaged or incorrect, notify us within 72 hours so we can initiate a resolution with the supplier. (reference return and damage policy ). Pictures must be taken of damage and submitted per damage/claim policy.
- Claims submitted beyond 72 hours may be subject to limited support due to supplier policies.